Warranty
List of parts subjected to Warranty
| Parts | Warranty Period |
|---|---|
| Frame | Lifetime |
| Battery | Battery 24 Months |
| Front Fork | 24 Months |
| Electronic parts (Battery, Motor, Controller, Charger display, sensor, Throttle) | 24 Months |
| Drive train (Rear Derailer, Chain, BB set, crank and cassette) | 6 Months |
| Components (Handle bar, stem, Seat post, Hub, Pedal, Head set, Spokes) | 12 Months |
| Tyres and Alloy Rims | 6 Months |
* The warranty period starts from the date of purchase.
* The warranty is applicable only for manufacturing defects.
* Any type of accessories (Lights, horn, saddle, etc.) are not covered under warranty.
* The warranty does not cover normal wear and tear of any part and component.
* The warranty does not cover vehicles which are not being serviced as per the service schedule described or which have not been operated or maintained in accordance with the instructions mentioned in the Owner’s Manual.
The warranty is not applicable in following conditions:
- If any repair work is carried out by any Unauthorized dealer or personnel or irregular maintenance.
- Normal maintenance operations like brake & gear adjustments, routine lubrication or such other adjustments.
- If any special equipment or accessories added by the customer with an intention to enhance the performance, speed or comfort of the Product, is not included in this warranty. In the event of any such alteration or addition, the warranty will stand null and void.
- If photocopy of sales invoice is not received with defective Product, warranty will be counted from date of manufacturing till define time period as above.
- Fading of parts like paint, stickers and plastic parts due to direct exposure of sunlight.
- This warranty is expressly limited to the repair or replacement of a defective item and is the sole remedy of warranty. This warranty extends from the date of purchase, only to the owner and is not transferable.
- Transportation cost and labour charges incurred in the replacement of parts are not covered under this warranty, it shall be borne by the customer.
- The Company is not responsible for loss or damage whatsoever (including incidental or consequential damages) arising from use of the Product. Any claims under this warranty must be made through an authorized dealer.
The warranty stands null and void if:
- The serial number /identification code is deleted, defaced, altered, effaced or removed.
- Used for more than permissible load, stunts, competition or jumping, acrobatics, bicycle moto–cross, dirt biking or similar activities as all units are not designed or intended for such purpose or usage.
- Any kind of tempering observed with the Parts/Product and Modified/altered components for any specific use other than a personal transport.
- This warranty is void in its entirety by any modification of the frame, fork or any other components.
- Resold to any other person/company.
- Damage caused by an accident or malfunction or misuse caused to the Product by the acts of persons, intentional or otherwise, including but not limited to misuse or mishandling, fire or any act of God.
- Non-functional due to natural wear and tear, ageing, defect resulted from misuse/improper handling or negligence by the rider or Product is altered by component parts substitution or used for rental or any other commercial uses.
- Not operated, not charged or maintained as per guidelines.
This warranty is valid only within the geographical boundaries of Republic of India. Company reserves the right to change this warranty policy at its sole discretion without any notice. In case of any dispute with the customer, courts of Ahmedabad shall have exclusive jurisdiction to settle any dispute.